The Summit Enterprise PBX phone system software, in conjunction with Summit Services as a service provider delivers Local and Long Distance phone services, feature-rich, attractively-priced broadband internet phone service with online account management from Administrative to User levels. Our IP PBX platform also offers services such as Auto Attendant, Conference Services, Click-2-Email Voice Mail, Call Recording (Inbound and Outbound), Multiple Direct Inward Dialing number (DID's), Unified Messaging, Fax-2-Email and much more.
Each employee or agent is assigned an extension number in the system
Each employee or agent is assigned a Direct Inbound Dialing (DiD) phone number(s) and a fax number if required - where they can be reached
Calls can be automatically answered by the Summit Enterprise PBX system Auto Attendant or can be routed using multiple rules available such as forward to another number, voicemail to email and more.
Callers are managed as per your business model and intelligently routed to the employee with whom they wish to speak or you wish for them to speak to.
Free upgrades to the core PBX software is available via an upgrade insurance purchase.
Go Anywhere, Be Anywhere, Work anywhere and still get your calls!
Since the Summit Enterprise PBX phone system can connect calls to any phone, anywhere in the world, you can:
Set up a virtual office, with employees telecommuting anywhere on the globe.
Integrate multiple offices under one central phone number.
Have calls follow you when you travel with Find Me features.
Answer calls with a professional business greeting on the Auto Attendant, while employees are free to work where they are needed.
Summit Enterprise PBX gives total freedom to the user, by enhancing mobility and allowing staff to work remotely. Summit Enterprise PBX Phone System includes a web based user portal that gives extension users complete mobility and independence. Users can configure extension preferences from anywhere without help from IT staff using a web browser. Call forwarding rules can be created based on time received, caller ID and type of call. For example, calls outside their own working hours can be routed to voice mail. Important calls can be forwarded to a mobile based on the caller ID. This way, crucial calls are never missed, and there is no need to give out personal mobile numbers when out of the office. Summit Enterprise PBX is the only IP PBX to include a free Windows VoIP phone that can be used in or out of the office. Summit Enterprise PBX soft phone and the traditional hardware phone can be used at the same time using the same credentials. For example, the hardware phone can be used when at the office, but when at home or on the road it is very easy to switch to the soft phone and remain connected to the company’s phone system.
Custom built and configured for your business, Summit Enterprise PBX and Summit Services offers an integrated Voice and Data solution that lowers operating costs, increases business efficiency and offers Disaster Recovery redundancy while delivering crystal clear call quality.